Cleaning Reviews from Ilford and the IG Area
These cleaning reviews from Ilford homes, flats and workplaces show what customers notice after a visit from our team. That’s usually the oven door glass, the shower screen or the skirting boards after the builders have gone, more than the sparkle. We’ve grouped the comments by service so you can find what’s relevant to your job.
If you’re comparing cleaning services across IG postcodes, read a few, then request a free quote and tell us what you need doing.
What customers tend to mention
Most customer feedback in Ilford comes back to a few practical points:
- The checklist was agreed first. People like knowing which rooms and tasks are in scope before anyone arrives.
- The awkward spots got done. Customers mention the places they’d given up on, like the limescale line at the base of a shower screen, grease on extractor filters and dust along door frames.
- Access was sorted in advance. Keys left with a neighbour, a lockbox code or a concierge desk. People want that agreed before the visit.
- Something missed was put right. No clean is perfect every time. What matters is that if something in scope was missed and you tell us promptly, we arrange to sort it.
Regular and deep cleaning reviews
“The fortnightly visits finally stick”
We’d tried two other cleaners and both drifted into doing whatever they felt like. This time we sat down and wrote a priorities list: kitchen surfaces and hob, both bathrooms, hoovering upstairs, kids’ bedrooms only if the floor is clear. That’s what gets done. I leave the key with my neighbour at number 14 on cleaning days and it’s always back with her by the afternoon.
Sarah M., Seven Kings · Regular cleaning
“Limescale I’d stopped seeing”
Booked a deep clean before my in-laws came to stay for a fortnight. The shower screen had that cloudy build-up you stop noticing, and the grout behind the taps was grim. Both came up far better than I expected. They also did inside the kitchen cupboards, which I’d emptied the night before as they’d asked. Took most of the day for a three-bed semi, which seemed fair given the state of it.
Imran K., Gants Hill · Deep cleaning
End of tenancy reviews
“Worked through the inventory room by room”
I sent over the check-in inventory and photos before booking, which helped a lot. They went through it room by room: inside the fridge and freezer, the oven, window tracks, behind the radiators. The agent’s check-out flagged a scuffed wall in the hallway, but I’d been told upfront that cleaning wouldn’t fix wear like that, so no surprises. Everything else on the cleaning side was signed off.
Daniel O., Ilford town centre · End of tenancy cleaning
“Short notice, and honest about it”
Our landlord brought the check-out forward by a week. I rang to ask about dates and was told straight what was available and what wasn’t, rather than being promised something they couldn’t do. We got a slot two days before handover. Flat was empty, keys were in a lockbox, and the photos they sent at the end were a nice touch.
Gemma R., Barkingside · Move out cleaning
Specialist cleaning reviews
“You can see through the oven door again”
Hadn’t cleaned the oven properly since we moved in, and the door glass was brown with baked-on carbon. The racks and trays came back properly clean and the inside looked close to new. They said the very old spots on the base might not shift completely. A couple of marks are still faintly there, but it’s miles better than before.
Lakshmi P., Newbury Park · Oven cleaning
“Told us exactly how long to stay off the carpet”
Living room and stairs in a house with two dogs. They asked about the dogs before the visit and checked a small area first because the carpet’s a wool mix. The general grime and the traffic lane down the middle came up well. There’s an old red wine mark that’s faded but not gone, and they’d warned us that might happen. Opening the windows and keeping the heating on helped it dry by the evening.
Tom W., Woodford Green · Carpet cleaning
“Dust was in places I didn’t know existed”
After a kitchen extension, the fine plaster dust was on every surface in the house, even upstairs. A quick hoover just moved it around. The team went over it more than once, worked top to bottom from the light fittings down to the skirting boards, and got it out of the socket plates and window runners. The new kitchen units were wiped inside and out too. We moved back into the house the next day.
Rachel D., Clayhall · After builders cleaning
Commercial cleaning reviews
“Cleaned after we close, not around us”
Small office above a shop on the High Road, about twelve desks. They come in after six, which means nobody’s working around a hoover. The crumbs under the desks and the kitchen sink are what I notice most. The entrance door glass gets wiped every visit as well, which matters because clients come in that way. When the bins got missed one week, I emailed the next morning and it was sorted on the following visit.
Chris A., Ilford · Office cleaning
Had a clean with us? Tell us how it went
Your feedback helps us more when it’s specific. Short notes like “the hob was great but the bathroom extractor fan was missed” tell us exactly what to keep doing and what to tighten up.
After your clean, you can:
- Email us at info@cleaning-ilford.co.uk with a few lines about the visit.
- Call us on 020 4652 5129 if something in the agreed scope needs looking at. Get in touch promptly so we can arrange to put it right.
- Mention the room and the task, plus a photo if it’s easier than describing it.
We read every message. If you’re happy for us to share your comments here, just say so, and tell us how you’d like your name shown.
Thinking of booking a clean in Ilford?
The reviews above all started the same way: a short conversation about the property, the condition it’s in and what actually needs doing. Here’s what helps us quote accurately:
- The property size: number of bedrooms and bathrooms, and whether it’s a flat, house or commercial unit.
- The task list: kitchen, bathrooms, inside appliances, carpets, windows, or a copy of the inventory for a tenancy clean.
- The condition: a few photos are the quickest way to show us.
- Dates and access: when you’d like us in, and how we’ll get the keys.
We’ll agree the scope and price upfront before any work starts. You can see the full process on our how it works page, or get straight in touch:
- Phone: 020 4652 5129
- Email: info@cleaning-ilford.co.uk
- Online: get your free, no-obligation quote
We cover Ilford and the wider IG area, including Gants Hill, Seven Kings, Goodmayes, Barkingside, Newbury Park, Clayhall, Hainault and Woodford.
